Terms of service

Last updated: 17th February, 2025

Please read these Terms of Service (“terms”, “terms of service”) carefully before using www.queeneros.co.uk website (the “service”) operated by Anchoress Musings Group Ltd trading as The Queen of Eros and The Queen of Gnosis (“us”, ‘we”, “our”, “me”, “myself”).

By using this website (www.queeneros.co.uk), you agree and accept to be bound to our Terms of Service, Returns Policy, Privacy Policy, Cookie Policy and any other policies which we make known to you from time to time, which together constitute the entire agreement between us.

These following Terms of Service govern the sales of goods and services by us, to you the customer, by telephone, email, video chat, in-person, via our website at www.queeneros.co.uk, or by other means through our Concierge Team, and will form the basis of of sale between us. Please read through the terms and conditions carefully before making a purchase as you will be bound by them. If you would like further clarification regarding these terms then please do not hesitate to get in contact.

1. WELLNESS DISCLAIMER

The Queen of Eros is a wellness company offering trauma release tantric massage. Our wellness experiences are designed to provide meaningful, and experiential entertainment. They are highly intuitive and tailored to your individual needs to support your personal transformation journey. It is important to note that our offerings are not intended as a replacement or substitute for professional medical, legal, relationship, business, or financial advice. We recommend consulting with the relevant professionals for any concerns in these areas. Our services are not a substitute for professional help and are not intended to diagnose, treat, cure, or prevent any medical conditions.

Please be aware that the information shared on our website and social media platforms is for entertainment and informational purposes only. By engaging with our services, you acknowledge that you are responsible for your own well-being and decisions related to your health and other aspects of your life.

2. PRICES

Services are displayed with prices in pounds (GBP). We reserve the right to change our prices at any time. This does not affect the purchases that have already made.

3. INVESTMENT POLICY

Full investment must be provided via bank transfer prior to the session.

4. CANCELLATION POLICY

As tantric massage sessions and sacred site embodiment journeys are bespoke and designed based on mutual resonance, session fees are non-refundable.

5. Intellectual ProperTY & COPYRIGHT

The website www.queeneros.co.uk, its products, content and designs are copyright of The Queen of Eros and its suppliers or agents. You are only allowed to use content found on this website if you have obtained written permission from The Queen of Eros. All content including photographs, graphics and text are accurate and complete to the best of our knowledge, but we cannot guarantee that they are free from error. Browsers using this website are permitted to view and print certain contents for personal use only e.g. brochures, menus, address details and forms. You are also permitted to share the contents of this site for informational purposes via our social media sharing facilities e.g. products and blog posts. Other than what has been permitted, you are prohibited from the reproduction or redistribution of the contents and designs of this website for any other purpose including that of commercial gain.

6. privacy policy

We recognise that the privacy of your personal information is important. You can find out more about the information we collect about you and how and why we use it, in our privacy policy & cookie policy.

7. alteration to this website and terms and conditions

The Queen of Eros reserves the right to alter this website, Terms and Conditions, Privacy Policy, Cookie Policy any other policies which we make known to you. You will be subject to the Terms and Conditions and policies in place at the time you use the website, make an order through the website, are in contact with any of our customer services representatives, or by any other means.

8. Force majeure

We will not be deemed responsible if we are not able to perform any of our obligations under these Terms and Conditions, if the failure is caused by any event or circumstance that is beyond our reasonable control including (without limiting the foregoing) act of God, weather, legislation, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by employees in contemplation or furtherance of a dispute or owing to any inability to procure materials required for the provision of our products and services.

9. WAIVER

In the event that you are in breach of these Terms and Conditions and we do not take any legal action, we will still be entitled to exercise our rights and remedies in other instances where you are in breach.

10. GOVERNING LAW AND JURISDICTION

These Terms & Conditions shall be governed by and construed in accordance with English law and the parties hereby submit to the exclusive jurisdiction of the English courts.

11. COMMUNICATIONS

The Queen of Eros is a wellness company with registered headquarters in West Wales. Communications to us should be sent by email to admin@queeneros.co.uk or in writing to C/O The Queen of Gnosis, Ty Loveden House, 26 Bridge Street, Aberystwyth, SY23 1QB. Alternatively you can call us on +44 (0) 330 043 9334.